ITEMS PURCHASED ONLINE

If for any reason you are not satisfied with an item purchased from NPT Tools, you may return the product within 90 days for a full refund or replacement, whichever you prefer. The limited warranty term is 30-day beginning on the date of purchase or order. You must provide a copy of your packing slip/order with the item(s) listed. Shipping and handling charges are nonrefundable.

For online and phone orders:

• If returning in-store, please provide a proof of purchase. If you do not have a proof of purchase, please obtain a Return Authorization by contacting Customer Service at +86-755-28698963, Monday thru Sunday, 6am to 6pm (CHINA T). Please provide your name, order number and a brief description of the reason(s) for the return.

• If returning by mail, please obtain a Return Authorization as outlined above

Online purchases can also be returned to any Harbor Freight store for an exchange or refund within 90 days of your purchase. A 20% re-stocking fee may apply. Just bring the item along with the order packing slip/order and we will gladly exchange or refund the purchase.

A specific list of items for which the 20% re-stocking fee is applicable is subject to change at any time. For items subject to the re-stocking fee, the fee will be waived if any of the below conditions are met:

• The item is unopened and in new condition;

• The item is exchanged for an upgrade in the same category;

• The item is being returned/exchanged under an Extended Service Plan;

• The item is being returned/exchanged due to a manufacturer defect;

Due to safety hazards, items that use flammable liquids or gases, or contain hazardous materials cannot be returned through the mail; even if the item was drained of these materials. For safety reasons, certain products cannot be returned to the store if opened. For returns, please call customer service at +86-755-28698963.

WARRANTY INFORMATION

HAND TOOL LIFETIME WARRANTY

Lifetime Warranty on Hand Tools — We guarantee our Hand Tools to be free from defects in material and workmanship for the life of the product. Limitations apply. Harbor Freight Tools will replace any hand tool that fails to properly work during the lifetime of the original purchaser. In the event an identical item is not available as a replacement: Harbor Freight Tools reserves the right to substitute a substantially similar item in its place. This warranty gives you specific legal rights and you may have other rights that vary from state to state.

LIMITED 30-DAY WARRANTY

NPT Tools makes every effort to assure that its products meet high quality and durability standards, and warrants to the original purchaser that this product is free from defects in materials and workmanship for the period of 30 days beginning on the date of purchase or order.

This warranty does not apply to damage due directly or indirectly, to misuse, abuse, negligence or accidents, repairs or alterations outside our facilities, criminal activity, improper installation, normal wear and tear, or to lack of maintenance. We shall in no event be liable for death, injuries to persons or property, or for incidental and contingent, special or consequential damages arising from the use of our product.

Some states do not allow the exclusion or limitation of incidental or consequential damages, so the above limitation of exclusion may not apply to you. THIS WARRANTY IS EXPRESSLY IN LIEU OF ALL OTHER WARRANTIES, EXPRESS OR IMPLIED, INCLUDING THE WARRANTIES OF MERCHANTABILITY AND FITNESS.

To take advantage of this warranty, the product or part must be returned to us with transportation charges prepaid. Proof of purchase (e.g. in-store receipt or packing slip/invoice), date and an explanation of the complaint must accompany the merchandise.

If our inspection verifies the defect, we will replace the product at our election or we may elect to refund the purchase price if we cannot readily and quickly provide you with a replacement. We will return repaired products at our expense, but if we determine there is no defect, or that the defect resulted from causes not within the scope of our warranty, then you must bear the cost of returning the product.

This warranty gives you specific legal rights and you may also have other rights which vary from state to state.