ORDER DETAIL

When you place an order through our website, you will receive an email confirmation of your order, along with a printable order summary. If you don’t receive an emailed order confirmation within 48 hours of completing your order, please contact Customer Service at +86-755-2869 8965  Monday thru Sunday, 6am to 6pm (PT), or via E-MAIL: npttools@hotmail.com

Once your package ships, we will send a follow-up email with the information needed to track your order. You may always check the status of your order by logging into your NPT MALL account and clicking on the "Track my order" link on the left-hand side.

TRACK YOUR ORDER(S)

To get your order status, go to www.npttools.com and click on "Order status" near the top right corner of our webpage. Under "Track My Order," enter your order number and shipping zip code number, then click the "GO" button.

You can also track the status of your order by logging into your Harbor Freight account and clicking on the " Track my order" link on the left-hand side.

If you ordered by phone or through a retail store, please contact Customer Service for your order status at +86-755-2869 8965, Monday thru Sunday, 6am to 6pm (PT), or via e mail: npttools@hotmail.com

ORDER HISTORY

To review your www.npttools.com order history, log in to your account from the website and view your order history on your dashboard.